Frequently Asked Questions

​​In order to ensure that our customers can use our services with confidence,

we have provided the most frequently asked questions and answers on this page.

About Oiliss

What kind of store is "Oiliss"? What are the contents of the treatment of this place?

Oiliss is a Relaxation salon that provides customers love, relaxation, and calm, through oil treatment.

In addition to relaxation based on oil treatments, we also offer treatments using techniques that will allow you to feel the warmth and gentleness of people.

Please understand that we do not provide any sexual services.

I'm a first-time user, is it okay?

We have many customers who are new to our services.  Please feel free to use our services.

 

Questions related to reservation

When is the business day?

Monday-Saturday: About 10:00 am to 2:00 the next morning.

Closed on Sunday.

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Can I come by myself?

Of course, you can come to use this service alone. Also, you can come with your partner or a friend, no problem at all. Please feel free to use our services.

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How many days in advance can I make a reservation?

You can make an appointment up to three days later.

If you have any preference for a therapist, please check the Work Schedule first and make a reservation. 

What is the most popular course?

The most popular course is the 90-minutes, which takes a deep approach to both heart and body. We also recommend the 120-minute course for those who have more time to spare.

I want to use the service with my friend.

Yes, we welcome multiple customers as well. I'm sorry, but please note that the number of therapists and rooms is limited, so please contact us first. 

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Is it okay to call for an appointment from number-withheld calls or landline?

We are sorry, but we do not accept any reservations from landlines or blocked numbers. We can only accept reservations from cell phones with number notifications.

How can I make a reservation?

We accept reservations by cell phones or LINE, please feel free to contact us.

Can I use this service without reservation?

In some cases, we may be able to provide service with last-minute inquiries, but we cannot guarantee that we will be able to do so, such as when there is already a reservation for another customer.

 

About Oil we use

Is there a choice of the type of oil for the treatment?
Yes, we have two types of oils, which are water-soluble liquid, and mineral oil, and you can choose which oil to use for the treatment.


The water-soluble liquid is easy to pour off with water and is ideal for rubbing out and applying strong pressure, but it may cause skin irritation and burn on thin skin areas. Please let us know, if you have sensitive skin, or if it is not suitable for your skin, or if you do not like it.
※We are not responsible for any skin problems caused by the use of our oils. Please understand beforehand.

 

Are the oils and body soaps fragrance-free?

Both oil and body soap are fragrance-free. We can also add fragrance to the oil as a free option.

Is it possible to have treatment without oil?
We only offer treatments with oil, as we want you to feel the warmth of the skin through the oil treatment. Please understand beforehand.

Is it possible to remove the oil immediately after the treatment?

At OILISS, the therapists will wipe off the oil with a hot towel and take you to the shower room after the treatment, so there is no sticky residue when you leave.

 

Payments

Can I get a receipt?

We issue receipts, so please let us know when you pay.

How can I pay?

We accept payment by Cash, PayPay, or Credit card: Visa, American Express, JCB, and Master Card.

Is there a separate consumption tax?

All prices listed on the menu page include tax.

When do I have to pay the fee?

You can pay at the reception desk when you come to the store.

 

Facilities

Can I smoke in the room?

All of our rooms are non-smoking. Please understand beforehand.

Do you have a parking lot?

Yes we have.​ 

Do I have anything to prepare?

We provide everything you need for the treatment, so you can come empty-handed. We also provide amenities in the shower-room for your convenience.

Is the treatment on a bed or a mat?

The treatment is done on a mat, floor style.

 

About treatment

What kind of treatment does Oiliss do?

We have prepared treatments that will make you feel the warmth of human kindness. Click here for more details and to see the atmosphere of the treatment.

What if I fall asleep during the treatment?

There is no problem at all. We will continue the treatment even after you fall asleep, so please take your time.

 

For other inquiries, please contact us from down below.

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